Settings & integrations
Review your plan, usage, and billing
Check Secorvia plan usage, available upgrades, invoices, payments, and subscription cancellation behavior.
Reviewed
Before you start
Organization owners or administrators can change the plan and manage payment. Other members may need to request a change from them.
Review the current plan and usage
Open Billing. Read Current Plan and Usage to see which limit or feature is relevant. A feature being unavailable can be an entitlement issue rather than a collection error.
Compare the available plans
Use Monthly or Annual in Plans and review the current prices and allowances displayed by your deployment. This documentation intentionally does not freeze plan prices or limits that may change.
Review invoices and payments
Check Recent Invoices and Recent Payments by number, status, amount, and date. Use these records when coordinating billing questions with the organization owner or Secorvia support.
Understand cancellation and resumption
If authorized, use Cancel Subscription and read the confirmation. The current interface states that plan features remain available until the end of the billing period, then the organization moves to Free. Resume Subscription is available when applicable. Review the effective change before confirming.
Where you are now
You understand current usage and who can make a billing change, with the live plan details as the source of truth.
WHEN SOMETHING LOOKS OFF
A few things to check
Only an owner or admin can change the plan
Ask an authorized organization owner or administrator to make the change.
Usage data is not available
Refresh after loading completes and contact support if the page continues to show no usage data.
PUT IT INTO PRACTICE
Make your next move in Secorvia.
Open the app and follow along with your own organization.